SALES POLICY

Effective Date: January 16, 2025

1. Introduction

Welcome to the PureLuxuryBaths Sales Policy. This policy outlines the terms and conditions governing the sale of electronics and related products through our website, pureluxurybaths.com. By placing an order with us, you agree to adhere to the terms and conditions set forth in this Sales Policy, as well as our Terms and Conditions and other related policies. We are committed to providing a transparent and fair shopping experience, and this policy aims to clarify the key aspects of our sales process.

2. Contact Information

3. Product Availability

All products displayed on our Website are subject to availability. We make every effort to ensure that our online catalog reflects current stock levels, but we cannot guarantee that all products will be available at all times. In the event that an item you have ordered is out of stock, we will notify you as soon as possible and offer you the option to:

  • Wait for the product to be restocked (if applicable).

  • Select an alternative product of comparable value.

  • Cancel your order and receive a full refund.

We reserve the right to discontinue any product at any time without prior notice. If a product you have previously purchased is no longer available, we will do our best to offer an acceptable alternative or credit to your account.

4. Pricing and Promotions

All prices displayed on our Website are in US Dollars and are exclusive of applicable taxes and shipping costs. We reserve the right to change our prices at any time without prior notice. However, price changes will not affect orders that have already been accepted by us.

From time to time, PureLuxuryBaths may offer promotional discounts or special offers. These promotions may be subject to specific terms and conditions, which will be clearly outlined in the promotional material. These offers are valid for a limited time only and are subject to availability.

We strive to ensure that all prices are accurate, but in the event of an error, we reserve the right to correct the price and contact you before shipping the order. If we are unable to reach you, or if you disagree with the corrected price, we will cancel your order and provide a full refund.

5. Ordering Process

To place an order, you must navigate our Website, select the desired products, and proceed through the checkout process. By placing an order, you are making an offer to purchase the selected products based on the terms of this Sales Policy. Once you’ve completed the checkout process, you will receive an order confirmation email to the email address you provided. Please review this order confirmation carefully, to ensure that it matches your purchase.

An order is only accepted by PureLuxuryBaths when we ship the product. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, pricing errors, suspicion of fraud, or breach of our Terms and Conditions. In the event of a cancellation, we will notify you by email and provide a full refund.

6. Payment Methods

We accept various payment methods as detailed on our Website’s checkout page. By placing an order, you authorize PureLuxuryBaths to charge the total amount of your order (including applicable taxes and shipping costs) to your selected payment method. All payments must be made in US Dollars.

You are responsible for ensuring that your payment information is accurate and up-to-date. We utilize secure payment processing platforms to protect your financial information.

7. Order Changes and Cancellations

Once your order has been submitted, changes may not be possible if the order is already being processed. Please contact us immediately at contact@pureluxurybaths.com if you need to request changes.

If you wish to cancel an order, you must do so prior to the order being shipped. Once your order has been shipped, you must follow our return policy procedures. If you need to cancel your order before it ships, please call us at the provided number or email us as soon as possible, and we will do our best to accommodate your request.

8. Shipping and Delivery

We ship to addresses within the United States only. Orders are typically processed and shipped within 1-3 business days of order confirmation. Please note that this processing timeframe is not inclusive of shipping transit times. We will provide you with shipping confirmation and tracking details once your order has shipped.

Delivery times may vary depending on the destination and the shipping carrier. We are not responsible for delays caused by the shipping carrier. If there are significant delays beyond our estimated delivery times, please contact us, and we will work to resolve the situation. Shipping costs are calculated based on the items purchased and shipping address and are displayed at checkout.

9. Risk of Loss and Title

The risk of loss and title for all items purchased from PureLuxuryBaths passes to you upon our delivery to the shipping carrier. Please inspect the package upon delivery and report any damages to the shipping carrier and to us immediately.

10. Sales Tax

PureLuxuryBaths is required to collect sales tax on all purchases as required by law. Sales tax rates are based on the shipping address you provide during the checkout process. The applicable sales tax will be added to your order total.

11. Returns, Refunds, and Exchanges

Our Returns and Refunds Policy, which is part of our larger Terms and Conditions, governs returns, refunds and exchanges. Please refer to the separate document for comprehensive details on this matter. We are committed to your satisfaction and will work with you to address any issues that you may experience.

12. Customer Service

If you have any questions about our products, the ordering process, our sales policy, or any other matter, please do not hesitate to contact us at:

Our customer service team is available during normal business hours. We are committed to providing prompt and helpful responses to all inquiries.

13. Warranty Information

All products sold by PureLuxuryBaths are covered by the manufacturer’s standard warranty. Please refer to the product packaging or manufacturer’s website for specific details about warranty coverage, duration, and claim procedures. We are able to assist you with this process as needed.

14. Limitation of Liability

PureLuxuryBaths’ liability in relation to the sale of products shall be limited to the purchase price paid for the products. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or your purchase of our products.

15. Changes to Sales Policy

We reserve the right to change this Sales Policy at any time without prior notice. The latest version of the Sales Policy will be posted on our website. It is your responsibility to check our policy regularly for updates. Your continued use of the Website after changes are made constitutes your acceptance of the revised Sales Policy.

16. Governing Law

This Sales Policy shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.

17. Entire Agreement

This Sales Policy and other relevant policies such as our Privacy Policy and Terms and Conditions collectively represent the entire agreement between you and PureLuxuryBaths.